Lonely Planet voted the West Coast Wildlife Centre in the heart of Franz Josef as one of the 12 must see things to visit in New Zealand. This is the largest kiwi hatching facility in the South Island and the "must see" indoor all weather attraction in Franz Josef – home to the official hatching facility for the world's 2 rarest kiwis – the Rowi and Haast Tokoeka. See live kiwi during the day inside our nocturnal house, discover the interactive glacier attraction and West Coast storytelling areas or go behind the scenes on the “Backstage Pass Tour” and see live kiwi chicks and meet the friendly kiwi ranger staff. Numbers are very limited on the 30 minute Backstage Pass Tour so booking are highly recommended to avoid disappointment. The best shopping in Franz Josef can be found here inside the all weather facility -and enjoy free Wi-Fi in the cafe to keep connected to family and friends. Enjoy a coffee or a snack in the cafe – or pick up a pack lunch for your day of adventure.
West Coast Windlife Centre
Inclusion
Kiwi Conservation: The center is dedicated to protecting and breeding the New Zealand kiwi, a threatened species. It provides a sanctuary for these birds and runs breeding programs to ensure the survival of kiwi populations on the West Coast
Endangered Species Recovery: The center participates in the Great Crested Grebe recovery program, which works to protect this vulnerable species through research, breeding programs, and habitat restoration
Native Species Education: Visitors learn about New Zealand's native species through educational exhibits that highlight conservation efforts for species like the takahe, kaka, and long-tailed bat
Maori Heritage: The West Coast Wildlife Centre often includes Māori cultural perspectives in its educational programs. The region is historically significant to the Ngāi Tahu iwi (tribe), and the center provides information on the iwi’s connection to the land, its flora, and fauna
Wheelchair Access: The West Coast Wildlife Centre is designed with accessibility in mind, with wheelchair-accessible pathways and facilities, ensuring that people with limited mobility can comfortably explore the exhibits and participate in tours
Accessible Facilities: Key facilities, including toilets and parking, are designed to be accessible to visitors with special needs. The center ensures that people of all abilities can visit and enjoy the wildlife exhibits without barriers
Environmental Awareness: The West Coast Wildlife Centre educates visitors about the importance of sustainability and how they can reduce their environmental impact. Programs discuss habitat restoration, conservation efforts, and the importance of reducing human impact on New Zealand’s ecosystems
Community Partnerships: The West Coast Wildlife Centre partners with local schools, community groups, and conservation organizations to raise awareness about New Zealand’s endangered species and the importance of conservation
Multilingual Resources: To ensure inclusivity for international visitors, many of the educational materials are available in multiple languages. This helps people from around the world to understand the wildlife and conservation messages of the center
Affordable Entry: The center ensures that entry fees are affordable and provides discounts for children, seniors, and local residents. This makes the center more accessible to people from different socioeconomic backgrounds
Cancellation Policy
Policy Overview: At BookMyBooking.com, Attractions/Activities booking is subject to a stringent non-refundable cancellation policy designed to maintain the availability of attractions/activities while ensuring effective management of slots. This policy encompasses various booking scenarios. We encourage you to carefully review the cancellation terms applicable to your chosen booking type:
Standalone Activity Tickets:
Non-Refundable Booking: Once a booking for a standalone activity ticket is confirmed, it cannot be cancelled or changed. Full payment is required at the time of booking, and no refunds will be issued under any circumstances.
Activity Ticket with Shared Transfer:
Non-Refundable Booking: Bookings that include activity tickets along with shared transfers are non-refundable once confirmed. Full payment is required at the time of booking, and no refunds will be issued under any circumstances.
Activity Ticket with Private Transfer:
Non-Refundable Activity Ticket: The activity ticket component is non-refundable once booked.
Cancellable Private Transfer:
Cancellation Notice Required: If you need to cancel the private transfer, you must do so at least 48 hours before the scheduled activity.
Refund Details: Cancellations made within this timeframe are eligible for a full refund of the private transfer charges, after the deduction of applicable taxes, service charges, and payment gateway fees.
No Changes Allowed: Bookings are final and cannot be modified. This includes changes to the date, time, or number of participants.
No-Shows: Failure to attend the activity at the scheduled time and location will result in the forfeiture of the booking without any refund or credit.
Service Provider and BMB Cancellations: If an activity or transfer (whether it’s a private or shared transfer booked as part of a bundled service) is cancelled by the service provider or BookMyBooking.com, or due to unforeseen circumstances (e.g., weather conditions, safety concerns or any avoidable things), we will offer an alternative date or activity of equal value. If no suitable alternative is available, a credit voucher may be issued at the discretion of BookMyBooking.com.
Policy Acceptance: By booking an activity or transfer through BookMyBooking.com, customers acknowledge and agree to this cancellation policy. This policy is clearly stated during the booking process and must be accepted to complete any reservations.
Additional Agreement: By agreeing to this cancellation policy, you also accept the Terms and Conditions for Attractions or Activities as outlined on our website. Please review these terms in detail at BookMyBooking.com Terms and Conditions to ensure you fully understand the provisions that govern your bookings.
Contact Information: For any inquiries or further clarification regarding this policy, please contact our customer support team at contact@bookmybooking.com.
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