The National Zoological Gardens in Pretoria, also known as Pretoria Zoo, is a premier destination for wildlife and nature enthusiasts, offering a remarkable window into the diversity of the animal kingdom. Covering more than 85 hectares, the zoo is home to thousands of animals from around the world, including big cats, elephants, primates, reptiles, and a wide variety of bird species.
Its thoughtfully designed habitats closely resemble the animals’ natural environments, promoting their well-being while allowing visitors to observe and learn about them up close. In addition to its rich wildlife collection, the zoo features beautiful botanical gardens, picnic areas, walking trails, and educational exhibits, making it a perfect outing for families, students, and tourists. Combining conservation, education, and recreation, the National Zoological Gardens provides a memorable experience that celebrates both local and global biodiversity.
General Entrance Ticket
Inclusion
Admission to the Zoo Grounds, Animal Enclosures, and Exhibits: With a regular ticket you can enter the zoo and see the variety of animals, including mammals, birds, reptiles, aquatic exhibits, etc.
Access to Aquarium and Reptile Houses: Zoo wide access includes more than just large mammals, aquarium and reptile exhibits are part of the regular visit.
Access to General Walking Pathways: You can stroll through the pathways, enjoy seeing animals, and use the zoo facilities as per normal visiting rules.
Cancellation Policy
Policy Overview: At BookMyBooking.com, Attractions/Activities booking is subject to a stringent non-refundable cancellation policy designed to maintain the availability of attractions/activities while ensuring effective management of slots. This policy encompasses various booking scenarios. We encourage you to carefully review the cancellation terms applicable to your chosen booking type:
Standalone Activity Tickets:
Non-Refundable Booking: Once a booking for a standalone activity ticket is confirmed, it cannot be cancelled or changed. Full payment is required at the time of booking, and no refunds will be issued under any circumstances.
Activity Ticket with Shared Transfer:
Non-Refundable Booking: Bookings that include activity tickets along with shared transfers are non-refundable once confirmed. Full payment is required at the time of booking, and no refunds will be issued under any circumstances.
Activity Ticket with Private Transfer:
Non-Refundable Activity Ticket: The activity ticket component is non-refundable once booked.
Cancellable Private Transfer:
Cancellation Notice Required: If you need to cancel the private transfer, you must do so at least 48 hours before the scheduled activity.
Refund Details: Cancellations made within this timeframe are eligible for a full refund of the private transfer charges, after the deduction of applicable taxes, service charges, and payment gateway fees.
No Changes Allowed: Bookings are final and cannot be modified. This includes changes to the date, time, or number of participants.
No-Shows: Failure to attend the activity at the scheduled time and location will result in the forfeiture of the booking without any refund or credit.
Service Provider and BMB Cancellations: If an activity or transfer (whether it’s a private or shared transfer booked as part of a bundled service) is cancelled by the service provider or BookMyBooking.com, or due to unforeseen circumstances (e.g., weather conditions, safety concerns or any avoidable things), we will offer an alternative date or activity of equal value. If no suitable alternative is available, a credit voucher may be issued at the discretion of BookMyBooking.com.
Policy Acceptance: By booking an activity or transfer through BookMyBooking.com, customers acknowledge and agree to this cancellation policy. This policy is clearly stated during the booking process and must be accepted to complete any reservations.
Additional Agreement: By agreeing to this cancellation policy, you also accept the Terms and Conditions for Attractions or Activities as outlined on our website. Please review these terms in detail at BookMyBooking.com Terms and Conditions to ensure you fully understand the provisions that govern your bookings.
Contact Information: For any inquiries or further clarification regarding this policy, please contact our customer support team at contact@bookmybooking.com.
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