Air Canada has restarted services following a medical settlement with the Canadian Union of Public Employees, ending a four-day suspension of flights. The airline is gradually restoring its network, with full operations expected to stabilise within seven to ten days. Customers with confirmed bookings are advised to check their flight status before travelling to the airport.
Air Canada announced that it has resumed operations after reaching a mediated agreement with the Canadian Union of Public Employees representing its 10,000 flight attendants. The mediation process, overseen by the mutually appointed mediator William Kaplan, led to the union committing to an immediate return to work, allowing the airline to restart services across both Air Canada and Air Canada Rouge, which had been suspended since August 16.
The carrier confirmed that its first flights are scheduled to operate from the evening of August 19. However, the return to a full schedule is expected to take seven to ten days as aircraft and crew are rescheduled. During this period, some flights will continue to be cancelled until operations stabilise. Customers are advised to check their flight status on aircanada.com or the airline's mobile app before heading to the airport.
Michael Rousseau, President and Chief Executive Officer of Air Canada, said, "The suspension of our service is extremely difficult for our customers. We deeply regret and apologise for the impact this labour disruption has had on them. Our priority now is to get them moving as quickly as possible. Restarting a major carrier like Air Canada is a complex undertaking. Full restoration may require one week or more, so we appreciate our customers' patience and understanding over the coming days. I assure them that everyone at Air Canada is doing everything possible to enable them to travel soon."
Air Canada confirmed that, and the Chief Executive Officer of Air Canada said, "The suspension of our service is extremely difficult for our customers. We deeply regret and apologise for the impact this labour disruption has had on you. Our priority now is to get them moving as quickly as possible. Restarting a major carrier like Air Canada is a complex undertaking. Full restoration may require one week or more, so we appreciate our customers' patience and understanding over the coming days. I assure them that everyone at Air Canada is doing everything possible to enable them to travel soon."
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