Vistara Is Set To Embark On A Journey Of Endless Possibilities With Air India

Vistara is all set to operate flights until 11 November 2024, with unified operations by Air India thereafter.

Starting 3 September 2024, customers will progressively no longer be able to make bookings with Vistara for travel on or after 12 November 2024. Air India will operate all Vistara aircraft and bookings for the routes operated by these aircraft will be redirected to Air India's website. Vistara will continue to take bookings and operate flights as usual till 11 November 2024. During this transition period, Vistara and Air India will ensure necessary support, consistent communication, and convenience for all customers. Customers are advised to go through the frequently asked questions on the Vistara website for any action they may need to take regarding their travel with the airline.

Vinod Kannan, Chief Executive Officer of Vistara, said, "We are immensely grateful to all our customers for their support and patronage over the last ten years. As we progress in our growth journey, we want to emphasise that this merger offers them more choice with a more extensive fleet and a more comprehensive network while elevating the overall travel experience. Vistara and Air India are committed to ensuring that this transition is smooth and hassle-free. We are excited about this new phase in our journey and look forward to welcoming our customers again soon as Air India." 

Campbell Wilson, who is the Chief Executive officer and managing director of Air India, said, "Cross-functional teams from Air India and Vistara have been working together for many months to make the transition of aircraft, flying crew, ground-based colleagues and most importantly, our valued customers into the new Air India as a seamless as possible. The joint team looks forward to offering our guests an expanded network, additional flight options, an enhanced frequent flyer program, and the best of both antecedent airlines and are grateful for the support of our loyal customers through this next phase of building a world-class, world scale, global airlines with an Indian heart."

As the merger progresses, customers will receive all the necessary updates on Vistara and Air India's websites and social media channels or via e-mail. These include information on web check-in, lounge access, ancillary services, and all other possible touchpoints. The dedicated teams across both airlines will make all efforts to ensure a seamless transition.

#vistara #travelupdate #indianews #indiaupdate #airindia