The passengers who once had to undergo cancelled bookings would receive a full credit voucher for the amount paid.
In a statement on its official account, the airline updated its passengers that all flights were cancelled on April 16 and 17 because of drastic and severe conditions in the UAE and the region. Air Arabia informed its passengers with cancelled bookings that they would receive a full credit voucher for the amount paid. The credit voucher would be used for future flight bookings. On the other hand, passengers would have the option of receiving a full cash refund.
Air Arabia started operating from Sharjah International Airport at 4 a.m. on April 18. The airline informed passengers who originally booked their flights through travel agents to contact them for rebooking options or refund requests.
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