To Access This Service, Individuals Must Hold a Sanad Card, Available to Citizens, Residents, and Tourists
If you or someone you know is determined, you can book a specially designed taxi to meet your needs. These taxis are equipped to accommodate various disabilities and can be easily identified by the blue special needs icon on the side doors and back window.
To use this service, the individual must hold a Sanad card that is available to citizens, residents, and tourists.
How to Book:
The Mobile Applications you can use:
- Dubai Taxi Company (DTC) App
- S'hail App
- Careem App
Call Centres:
- DTC Call Centre: 800 88088
- RTA Call Centre: 800 9090
Street Hail:
- These taxis can also be hailed directly on the streets of Dubai
Ports:
- Available at Dubai Airport (Terminals 1, 2, 3 & DWC) and Port Rashid
Taxi Fare:
For bookings made through the app, call centre, or street hail, the fare structure is:
- Base fare: Dh8
- Per km rate: Dh2.23
For bookings made at ports, the fare structure is:
- Base fare: Dh25
- Per km rate: Dh2.23
Additionally, people of determination, including those with non-motor disabilities, can book regular taxis through the DTC App and receive a 50% discount on fares, provided they show their Sanad card.
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